Real Results for Real Businesses
See how Mission City Technology Solutions has helped businesses like yours overcome technology challenges and achieve measurable results.
Regional Insurance Agency Achieves 97% Automation Rate
Challenge
A regional insurance agency was struggling with manual transaction processing that required significant staff time and produced frequent errors. With over 3.6 million transactions annually, the manual matching and processing workflow was unsustainable and limiting growth.
Solution
Mission City Technology Solutions re-platformed their legacy agency management system to a modern Salesforce-based platform. We developed automated processes for matching and processing insurance transactions, integrated real-time updates via Azure event streaming, and created dashboards for monitoring transaction status.
Results
- ✓97% automated match rate (up from 85%)
- ✓12% annual improvement in transaction processing efficiency
- ✓Significant reduction in manual intervention required
- ✓Improved data integrity across systems
- ✓Staff redeployed to higher-value customer service activities
The automation has transformed our operations. What used to take our team hours of manual work now happens automatically with greater accuracy.
Financial Services Firm Migrates 300+ Tables to Cloud in 6 Weeks
Challenge
A financial services company needed to migrate from aging on-premise Oracle databases and Cognos reporting to a modern cloud-based analytics platform. They had over 300 database tables, complex reporting requirements across 8 functional areas, and a tight timeline due to hardware end-of-life.
Solution
Mission City Technology Solutions developed a comprehensive data delivery strategy and executed a rapid migration to Azure Data Warehouse. We inventoried existing reports, mapped them to an information capabilities matrix, identified gaps, and built new Power BI data marts for self-service reporting.
Results
- ✓300 tables migrated to Azure in 6 weeks
- ✓8 functional areas now served by modern reporting
- ✓Eliminated aging hardware maintenance costs
- ✓Enabled self-service analytics for business users
- ✓Created foundation for advanced analytics capabilities
We thought migrating this much data in 6 weeks was impossible. Mission City made it happen while improving our reporting capabilities.
Retail Chain Reduces Reporting Time from 10 Hours to 1 Hour
Challenge
A multi-location retail operation was spending 10 hours generating daily sales and staffing reports. The manual process delayed operational decisions and prevented store managers from accessing timely performance data.
Solution
Mission City Technology Solutions revamped the entire sales and staffing reporting solution, automating data collection and report generation. We implemented dashboards that could be embedded directly into operational processes and accessed by store managers in real-time.
Results
- ✓Report generation reduced from 10 hours to 1 hour
- ✓Real-time data access for 700+ store locations
- ✓Reports embedded into daily operational workflows
- ✓Consistent adoption across all locations
- ✓Enabled data-driven staffing decisions
Having real-time access to our data has changed how we operate. Decisions that used to wait for end-of-week reports now happen in the moment.
Your Success Story Starts Here
Every business faces unique technology challenges. Whether you're struggling with manual processes, outdated systems, or disconnected data, we can help you achieve results like these.
Let's Create Your Success Story
Schedule a free consultation to discuss your technology challenges and discover how we can deliver measurable results for your business.
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